How To Fix Canon Pixma Megatank G620 Not Printing?

I “Is your Canon Pixma Megatank G620 Not Printing or responding to the print operation?” If yes, you’re on the right page.We have covered all the possible solutions that will help you resolve the “Canon printer not printing” issue on this page.

Canon Pixma Megatank G620 Not Printing

Is Your Internet Connection Working Fine?

  • If your Internet is not stable, you cannot find your printer online. Therefore, fix your Internet's stability in the first place. Restarting the router can help you handle this trouble to some extent.
  • If you don't find any fault with your Internet connection, proceed with the following troubleshooting solutions.

Have You Connected Your Printer And Computer To The Same Network?

  • It is important to set your printer and computer to the same network. If you connect them to different networks, you cannot access your printer from the computer.
  • If you have made this mistake, connect your printer to the same network to which your computer is connected and see if you can locate your Canon PIXMA TS3320 printer online.

Resolving The Canon Pixma Megatank G620 Not Printing Problem

Before going into the troubleshooting solution, let’s see “why your printer is not responding to the print operation?”


In most cases, the printer will not respond to the print or any printer-related operation, if:

  • It is turned off.
  • The devices (printer and your computer or smartphone) are connected to different networks.
  • The print settings are misconfigured.
  • The printer driver is outdated or incompatible.
  • The paper tray is empty or loaded with an incompatible paper type.
  • There is a problem with the printer, computer, smartphone, etc.

Solutions To Fix The “printer Not Printing” Problem

The section below covers some possible troubleshooting methods that help you resolve the printer not printing problem. Perform each method one by one. After each method, check if the printer is responding to the print operation. If not, try the next method.

Switch On Your Printer

  • If your printer is turned off when performing the print or printer-related operation, it will not be able to receive the request sent by you from your computer or smartphone.
  • As the first step of troubleshooting the “printer not printing” problem, check whether your Canon MegaTank printer is turned on. If not, turn it on.
  • You can verify this by checking the Power light on the printer’s control panel.
  • If the light is solid green, the printer is turned on. Otherwise, the printer is turned off.
  • Press the On/Off or Power button on the printer’s operational panel to turn it on.
  • Once the Power light becomes stable, print a test page from your computer to check whether the print problem is resolved.
  • If the printer is not responding to the print operation again, try the next troubleshooting method.

Using One Network Connection

  • Both your computer or smartphone (on which you have installed the printer) and the printer must be connected to the same network when performing the printer-related operation. Failing to do this might also lead to the “printer not printing” problem. So, ensure that your devices are connected to the same network.
  • If they are connected to different networks, disconnect and reconnect them to the same network.
  • Connect the USB cable securely at the ends if you’re using a USB connection.

Using Correct Media Type/configuring Print & Paper Settings Correctly

  • Loading incompatible or wrong media types can also lead to these kinds of print problems. Ensure that you have loaded the compatible and recommended media type into the printer’s tray.
  • Check and configure the paper settings on your printer.
  • Also, ensure that the print settings, such as media size, printer model, print resolution, etc., are configured correctly in the Print dialog box.

Wait For A While

  • Printing a large data file? If yes, the printer might take a few seconds or minutes than usual to print the document.
  • However, if the Canon PIXMA MegaTank G620 printer is not printing even after a certain period, enable the “Prevention of Print Data Loss” option in the Print dialog box and then resume the print operation.

Restart The Devices

  • Disable the same option after printing the large data file.
  • A quick restart can resolve the common and hidden problems.
  • Restart the printer and your computer.
  • After doing that, check if the printer is printing the selected document.

Contact our technical experts if your Canon Pixma Megatank G620 Not Printing again. You can make use of the call option provided on this page for the purpose.

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