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Fix Offline Printer Issues.
Choose your printer brand and model for targeted offline-printer checks.
Select Printer Brand
Troubleshooting
Common offline checks
1
Check connection
Confirm power and verify that the printer and computer are using the expected network or USB connection.
2
Clear the queue
Remove stuck jobs and confirm the correct printer is selected as the default device.
3
Review software
Restart printer services where appropriate and verify the correct model driver is installed.